What a fantastic idea to be implemented as new bills are getting passed and new programs are going forward with our new administration. Countries around the world already have them in place. Why don't we? A most interesting article from the New York Times about the redesign of the government including money (examples above from the Dollar ReDe$ign Project), mortgage and health insurance forms (the recent is one I can definitely attest to and agree with a need for some information architecture).
July 21, 2009
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